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This Agreement is made between:
Fortune Eleven Exporters
D7 Khan Plaza, Opp. Nawab Builders Shah E Alam, Danilimda, Ahmedabad – 380028, Gujarat, India.
Website: Fortune Eleven Exporters
AND
Client Name: ____________________________
Company Name: _________________________
Country: ________________________________
Address: ________________________________
Collectively referred to as the “Parties”.
Fortune Eleven Exporters agrees to supply industrial products, engineering goods, sourcing services, or customized solutions as per the approved quotation, technical specifications, GA drawings, purchase order, or commercial invoice agreed between both parties.
Prices mentioned in quotations are subject to change without prior notice unless confirmed through Proforma Invoice (PI).
Payment terms shall be mutually agreed before production or shipment.
Production and dispatch shall begin only after receipt of agreed advance payment.
Any banking charges, currency conversion charges, duties, taxes, or import-related expenses in the buyer’s country shall be borne solely by the Buyer.
Delivery timelines are estimated and may vary depending on production schedules, raw material availability, shipping conditions, customs clearance, or force majeure situations.
Fortune Eleven Exporters shall not be liable for delays caused by shipping lines, customs authorities, port congestion, strikes, war, natural disasters, or circumstances beyond reasonable control.
Risk and responsibility transfer to the Buyer upon dispatch, handover to logistics provider, or shipment release.
Buyers may request third-party inspection before shipment at their own cost.
Any claims regarding quantity, visible damage, or product mismatch must be reported within 7 days of receipt of goods.
Products shall be considered accepted if no written complaint is received within the specified period.
Products supplied are subject only to manufacturer standard warranty, if applicable.
Fortune Eleven Exporters does not provide any additional warranty unless specifically agreed in writing.
Warranty does not cover:
Improper installation
Misuse or negligence
Unauthorized modification
Incorrect storage or handling
Normal wear and tear
Damage during transportation after shipment
Fortune Eleven Exporters shall not be liable for:
Indirect or consequential damages
Production loss
Business interruption
Profit loss
Installation expenses
Operational downtime
Engineering or application errors by the Buyer
Damages caused due to improper product selection or usage
The maximum liability of Fortune Eleven Exporters shall not exceed the invoice value of the supplied goods.
The Buyer is solely responsible for:
Verifying technical suitability of products
Ensuring compatibility with systems and applications
Compliance with local regulations and safety standards
Proper installation, testing, and operation
All technical recommendations provided by Fortune Eleven Exporters are based on available information and shall not be considered final engineering approval.
For customized products:
Buyer-approved drawings, dimensions, specifications, and documentation shall be treated as final.
Fortune Eleven Exporters shall not be responsible for errors arising from approved drawings or specifications provided by the Buyer.
Customized or special manufactured products are non-returnable and non-refundable.
All catalogs, drawings, designs, technical documents, product images, and website materials remain the intellectual property of Fortune Eleven Exporters and may not be copied, distributed, or reproduced without written permission.
Both parties agree to maintain confidentiality regarding technical data, pricing, drawings, commercial terms, and business information exchanged during the transaction.
Fortune Eleven Exporters shall not be responsible for delays or failure to perform obligations caused by events beyond reasonable control including:
Natural disasters
Government restrictions
War or political instability
Pandemic or epidemic
Transportation disruptions
Labor strikes
Power shortages
The Client / Buyer agrees and acknowledges that:
Providing accurate technical specifications and requirements
Verifying dimensions, pressure ratings, materials, and compatibility
Obtaining local approvals, certifications, and import permissions
Timely payment as per agreed terms
Safe unloading, storage, installation, and operation of products
Hiring qualified engineers or technicians for installation and operation
Following industry-standard safety procedures
Third-party claims arising from misuse or improper installation
Damages caused due to incorrect application or operation
Legal claims related to local compliance failures
Accidents caused after delivery or shipment transfer
Any modification performed without written approval
Orders once confirmed may not be cancelled without written approval.
Advance payments for customized or manufactured products are non-refundable.
Refunds, if approved, shall be processed after deduction of applicable administrative, banking, production, and logistics charges.
This Agreement shall be governed by the laws of India.
Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of courts located in Ahmedabad.
By confirming purchase order, quotation approval, advance payment, email confirmation, or shipment acceptance, the Buyer acknowledges and agrees to all terms and conditions stated in this Agreement.
Name: ____________________
Designation: ____________________
Signature: ____________________
Date: ____________________
Name: ____________________
Company: ____________________
Signature: ____________________
Date: ____________________
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